Privacy Policy

1. Introduction

familyyese B.V. ("we," "our," or "us") is committed to protecting your privacy and personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website familyyese.top or use our services. This policy complies with the General Data Protection Regulation (GDPR) and other applicable privacy laws.

2. Data Controller

familyyese B.V. acts as the Data Controller for the personal data we process. Our contact details are:

• Company: familyyese B.V.
• Address: Schoolstraat 21, 4853 RZ Breda, North Brabant, Netherlands
• Registration Number: 58240936
• VAT Number: NL863205491B01
• Email: privacy@familyyese.top
• Phone: +31 107420888

3. Data Collection

The data we collect includes personal information such as your name, email address, phone number, company details, and any other information you voluntarily provide when contacting us or using our services. We may also collect technical information such as your IP address, browser type, operating system, and website usage data through cookies and similar technologies.

4. How We Use Your Information

We explain how we use your information for the following purposes:

• To provide and maintain our IT services and solutions
• To respond to your inquiries and provide customer support
• To process and fulfill service requests and contracts
• To send you important updates about our services
• To improve our website and services based on your feedback
• To comply with legal obligations and protect our legitimate interests

5. Legal Basis for Processing

Under GDPR, we process your personal data based on the following legal grounds:

• Consent: When you provide explicit consent for specific processing activities
• Contract: When processing is necessary to perform a contract with you
• Legitimate Interest: When we have a legitimate business interest that doesn't override your privacy rights
• Legal Obligation: When we must process data to comply with legal requirements

6. Data Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your data only in the following circumstances:

• With trusted service providers who assist us in operating our business
• When required by law or to protect our legal rights
• With your explicit consent
• In connection with a business transfer or merger

7. Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes outlined in this policy or as required by law. Typically, we retain:

• Contact information: Until you request deletion or withdraw consent
• Service-related data: For the duration of our business relationship plus 7 years for legal compliance
• Website analytics data: Up to 26 months
• Marketing data: Until you unsubscribe or withdraw consent

8. Your Rights Under GDPR

As a data subject under GDPR, you have the following rights:

• Right of Access: Request copies of your personal data
• Right to Rectification: Request correction of inaccurate data
• Right to Erasure: Request deletion of your personal data
• Right to Restrict Processing: Request limitation of data processing
• Right to Data Portability: Request transfer of your data
• Right to Object: Object to processing based on legitimate interests
• Right to Withdraw Consent: Withdraw consent for consent-based processing

9. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your browsing experience and analyze website traffic. For detailed information about our cookie usage, please refer to our Cookie Policy. You can manage your cookie preferences through your browser settings or our cookie consent banner.

10. Data Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. These measures include encryption, secure servers, access controls, and regular security assessments. However, no method of transmission over the internet is 100% secure.

11. International Data Transfers

If we transfer your personal data outside the European Economic Area (EEA), we ensure adequate protection through appropriate safeguards such as Standard Contractual Clauses or adequacy decisions by the European Commission.

12. Children's Privacy

Our services are not intended for individuals under the age of 16. We do not knowingly collect personal data from children under 16. If we become aware that we have collected such data, we will take steps to delete it promptly.

13. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies before providing any personal information.

14. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by posting the updated policy on our website and updating the "Last updated" date.

15. Contact Us

If you have any questions about this Privacy Policy, wish to exercise your rights, or have privacy concerns, please contact us at:

• Email: privacy@familyyese.top
• Phone: +31 107420888
• Address: familyyese B.V., Schoolstraat 21, 4853 RZ Breda, Netherlands

You also have the right to lodge a complaint with the Dutch Data Protection Authority (Autoriteit Persoonsgegevens) if you believe we have not handled your personal data appropriately.

16. Supervisory Authority

If you have concerns about how we handle your personal data, you may contact the Dutch Data Protection Authority:

• Autoriteit Persoonsgegevens
• Postbus 93374, 2509 AJ Den Haag, Netherlands
• Website: autoriteitpersoonsgegevens.nl